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Frequently Asked Questions
Perfumes
Matchy perfumes are inspired by top luxury brands but are not the original brand perfumes. We use high-quality ingredients to create scents that are very close to the originals at a more affordable price.
Returns & Exchange
We offer a hassle-free return and exchange policy to ensure your satisfaction. If you're not happy with your purchase, you can return or exchange it within a set period. The product must be in its original condition and packaging.
For more details on eligibility and the return process, please check our return policy page or contact our support team.
Shipping
We ship all over Egypt with a standard shipping fee of 60 EGP. However, orders above 1,000 EGP qualify for free shipping in Alexandria, Cairo, and Giza.
How long does shipping take?
Orders are delivered within 5 to 7 days.
For more details, contact us at info@matchyeg.com or visit our Contact Us page.
Payment
We accept the following payment methods for a smooth and secure checkout:
- Cash on Delivery (COD) – Available across Egypt.
- Credit/Debit Cards – Including Visa and Mastercard.
- Apple Pay – For fast and secure transactions.