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Frequently Asked Questions

Perfumes

Matchy perfumes are inspired by top luxury brands but are not the original brand perfumes. We use high-quality ingredients to create scents that are very close to the originals at a more affordable price.

Returns & Exchange

We offer aΒ hassle-free return and exchange policyΒ to ensure your satisfaction. If you're not happy with your purchase, you can return or exchange it within a set period. The product must be in itsΒ original condition and packaging.

For more details on eligibility and the return process, please check our return policy page or contact our support team.

Shipping

We shipΒ all over EgyptΒ with aΒ standard shipping fee of 60 EGP. However, ordersΒ above 1,000 EGPΒ qualify forΒ free shippingΒ inΒ Alexandria, Cairo, and Giza.

How long does shipping take?

Orders are delivered withinΒ 5 to 7 days.

For more details, contact us atΒ info@matchyeg.comΒ or visit ourΒ Contact UsΒ page.

Payment

We accept the following payment methods for a smooth and secure checkout:

  • Cash on Delivery (COD) – Available across Egypt.
  • Credit/Debit Cards – Including Visa and Mastercard.
  • Apple Pay – For fast and secure transactions.