1) Are these real brand perfumes?

Matchy perfumes are inspired by top luxury brands but are not the original brand perfumes. We use high-quality ingredients to create scents that are very close to the originals at a more affordable price.

2) Why are Matchy perfumes so affordable?

Matchy perfumes are affordable because we focus on high-quality ingredients without the expensive branding, packaging, and marketing costs of big luxury brands. This allows us to offer premium scents at a better price.

3) Do Matchy perfumes last until the next day?

Matchy perfumes are long-lasting and can stay on your skin for several hours. On clothes, they may last even longer, sometimes until the next day. However, longevity depends on factors like skin type, weather, and perfume concentration. For the best results, apply to pulse points and clothing.

4) Can I try Matchy perfumes before buying?

We will offer samples very soon, so you can test our perfumes before purchasing a full-size bottle. In the meantime, we have ahassle-free return policy. If you're not satisfied with your perfume, you can return it within a set period. This way, you can try Matchy perfumes with confidence!
Check our return policy for details.

1) What is Matchy's return and exchange policy?

We offer a hassle-free return and exchange policy to ensure your satisfaction. If you're not happy with your purchase, you can return or exchange it within a set period. The product must be in its original condition and packaging.

For more details on eligibility and the return process, please check our return policy page or contact our support team.

2) What should I do if I receive a damaged order?

We're sorry for the inconvenience! If your order arrives damaged, please contact us immediately with photos of the damaged item and packaging. Our support team will review your case and arrange a replacement or refund as quickly as possible.

Reach out to us through our customer support channels for assistance.

3) How can I return or exchange my order?

To return or exchange your order, please contact our support team at info@matchyeg.com or visit our Contact Us page. The product must be in its original condition and packaging. Once your request is approved, we will provide instructions for the return process.

For more details, check our return policy or reach out to us directly.

1) Where do you ship, and how much does shipping cost?

We ship all over Egypt with a standard shipping fee of 60 EGP. However, orders above 1,000 EGP qualify for free shipping in Alexandria, Cairo, and Giza.

How long does shipping take?

Orders are delivered within 5 to 7 days.

For more details, contact us at info@matchyeg.com or visit our Contact Us page.

2) Can I change my shipping address after placing an order?

You can change your shipping address as long as the order has not been fulfilled yet. Once the order is processed and shipped, we are unable to make any changes due to the automated nature of our fulfillment.

If you need to update your address, please contact us as soon as possible at info@matchyeg.com or visit our Contact Us page.

3) How long does it take for my order to be shipped?

All orders are shipped from our warehouse, and delivery takes 5 to 7 business days, depending on your location. We ship Saturday through Thursday, excluding Fridays and holidays.

After placing an order, you’ll receive a confirmation email with the details.

4) Can I cancel my order?

You can cancel your order as long as it has not been fulfilled yet. Once the order has been processed and shipped, we are unable to make any changes due to the automated nature of our fulfillment.

If you need to cancel, please contact us as soon as possible at info@matchyeg.com or visit our Contact Us page.

1) What payment methods do you accept?

We accept the following payment methods for a smooth and secure checkout:

• Cash on Delivery (COD) – Available across Egypt.
• Credit/Debit Cards – Including Visa and Mastercard.
• Apple Pay – For fast and secure transactions.

2) Do you have any discount codes or promotions?

Yes! We regularly offer discount codes and special promotions. To stay updated on our latest offers:

• Follow us on social media.
• Subscribe to our newsletter for exclusive deals.
• Check our website for ongoing promotions.

3) Can I use multiple discount codes on one order?

No, only one discount codecan be applied per order. Discount codes cannot be combined or stacked.